1. Please prepare a photo of your ID document (which you used for KYC2) and a selfie with a note.

2. Please write the following statement on the note:

My full name is XXX, my BIT account is XXXXX (registered email or phone number). I decide to apply for account security operation at "Year/Month/Date". Now I need to modify my BIT account email: XXXXXXXX to a new one. Once my application is approved and my email is modified, BIT is not responsible for any consequences the operation caused. I will take full responsibility.

Your signature and date are also required (as the picture shows).

3. Please send the required photos (ID photos and the note) to [email protected], via your new email. Please add "Disable email + Account registered email” to the subject.

E.g Disable email [email protected]

Notice: If you already bound a mobile number to your account, you can log in to your account via mobile number.